Job Openings >> Event Staff/Ticket Takers (Reserve/On Call) - PHILADELPHIA
Event Staff/Ticket Takers (Reserve/On Call) - PHILADELPHIA
Summary
Title:Event Staff/Ticket Takers (Reserve/On Call) - PHILADELPHIA
ID:121820
Department:Operations
Description
JOB DESCRIPTION

Imperial Events Security Services (IESS) is currently accepting applications for the position of Event Staff/Ticket Taker (Reserve/On Call). Our Event Staff are the face of our organization and are dedicated to providing outstanding customer service to the attendees, and guests of the public events we service. Event Staff are considered customer service representatives and ambassadors of the event and the venue.

ESSENTIAL FUNCTIONS

Event Security Officers may be asked to perform several essential functions at their assigned location. The list below is not meant to be an exhaustive list of essential functions.
  • Greet and interact with guests in an upbeat, friendly, and personable manner
  • Accept/Scan each guest event ticket, ensure it is valid, and welcome the guest to the event
  • Check other types of credentials in order to allow valid entry into the event
  • Assist guests and client representatives as needed
  • Report any incidents or issues of which you become aware
  • Provide outstanding customer service to everyone you come into contact with during each and every shift
  • Be able to properly wear their assigned company uniform
  • Be able and willing to utilize various technologies including handheld smartphone scanners

ADDITIONAL RESPONSIBILITIES
  • Attend all required trainings and meetings as directed by the supervisor
  • Have working knowledge of the venue/event layout
  • Be able to effectively communicate via two-way radio device to IESS staff

MINIMUM QUALIFICATIONS
  • Must be at least 16 years of age or older
  • Ability to communicate effectively both orally and in writing 
  • Must be available to work the Philadelphia Auto Show (2/8/20 - 2/17/20) and the Philadelphia Flower Show (2/28/20 - 3/8/20)
  • Must be able to stand for an entire shift (up to 12 hours)
  • Neat and professional appearance
  • Upbeat, friendly, and personable demeanor
This opening is closed and is no longer accepting applications
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